Workplace Gender Equality Agency

In accordance with the Digital Transformation Agency’s (DTA) Policy for the Responsible Use of AI in Government, the following information provides the Workplace Gender Equality Agency’s (WGEA) statement on Artificial Intelligence (AI) transparency. (Template language)

Consistent with this policy, an AI system is a machine-based system that, for explicit or implicit objectives, infers from the input it receives how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. AI systems vary in their levels of autonomy and adaptiveness after deployment, ranging from traditional rules-based systems through to more advanced systems that use statistical or machine-learning techniques

WGEA uses AI to enhance workplace productivity and to support internal service delivery processes, including case management, in a controlled and human-centred manner. AI is not used for statutory decision-making, compliance determinations, auditing outcomes, or enforcement actions.

AI is used internally to support staff in managing and responding to enquiries, including supporting staff in managing and responding to enquiries using approved information sources. All outputs are reviewed and approved by WGEA staff prior to use. AI outputs are advisory only and do not replace human judgement or decision-making.

Public interaction and impact (Shared with 14 other agencies)

WGEA does not use AI systems to directly interact with members of the public or to make decisions that affect individuals without human involvement. All external communications are reviewed and issued by WGEA staff.

AI is used only as an internal support capability and does not change WGEA’s accountability for the accuracy, quality, or appropriateness of information provided.

WGEA monitors the use of AI to ensure it operates as intended and aligns with responsible AI principles. This includes monitoring usage levels, outcomes where AI assistance is not applied, and maintaining oversight through appropriate reporting mechanisms to support quality assurance and continuous improvement.

The Chief Operating Officer was designated as the accountable official on 19 December 2024 and is responsible for ensuring that AI use complies with relevant legislation, whole-of-government policy, and internal governance arrangements. (Template language)

WGEA maintains appropriate governance and controls to ensure its use of AI aligns with guidance provided by the Digital Transformation Agency.

For enquiries or feedback regarding WGEA’s use of AI, please contact: wgea@wgea.gov.au

Data management and governance