Aged Care Quality and Safety Commission

# AI Transparency Statement February 2025 Page 1 of 3 This document is designed for online viewing.\ Printed copies, although permitted, are deemed\ uncontrolled from 04/03/2026 # ACQSC AI Transparency Statement The Aged Care Quality and Safety Commission (the Commission) employs Artificial Intelligence (AI) safely, responsibly and ethically. The Commission complies with the standards published by the Digital Transformation Agency (DTA), in its role as whole-of-government coordinator on the use of AI by the Australian Public Service (APS), including: • - Policy for the responsible use of AI in government •- Standard for accountable officials •- Standard for AI transparency statements •- Interim guidance on government use of public generative AI tools •- Australia’'s AI Ethics Principles ## Our stance on AI The Commission applies the Organisation for Economic Co-operation and Development (OECD) definition of AI in line with the Policy for the responsible use of AI in government by the Digital Transformation Agency (DTA). ‘ 'An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.’' The Commission’'s AI Policy was approved on 10 December 2025. We are currently developing our strategic position on AI adoption. This transparency statement will be updated to reflect this strategy by 15 June 2026. ## Why we use AI The Commission is dedicated to enhancing the quality and efficiency of our services by introducing AI capabilities in a responsible and safe manner. The Commission is pursuing AI opportunities, while managing the risks, to take advantage of the benefits the technology provides to support our work to protect and improve the safety, health, wellbeing and quality of life for people receiving aged care services. AI## Transparency Statement February 2025 Page 2 of 3 This document is designed for online viewing.\ Printed copies, although permitted, are deemed\ uncontrolled from 04/03/2026 How we use AI The Commission currently has limited use of AI, listed here in accordance with the DTA’'s classification system: • - Usage patterns: o - Analytics for insights, including regulatory risk models, and o - Workplace productivity for automation of routine tasks\ •- Domains: o - Compliance, o - Corporate and enabling, and o - Service delivery. ## Public Interaction and impact All Commission decisions are made by, and communicated through, Commission staff. Commission AI applications do not impact the public, and members of the public are not required to interact with AI applications in dealings with the Commission. This transparency statement will be updated if this changes. As AI becomes more widely used, the Commission is committed to identifying any negative impacts from the use of AI and protecting the public and aged care service recipients. The Commission will continue to engage with AI in a responsible way and be transparent about its use of AI. ## Ensuring Safe and Responsible use of AI • - The Commission ensures that AI initiatives align with its values and are in the best interests of the public, including the recipients of aged care services. •- The Commission applies DTA policies and use AI in accordance with applicable legislation, regulations, frameworks, policies and best practice.\ The Commission is in the process of developing an AI strategy which will define the approach to Data Governance, Data Privacy, and Cybersecurity Compliance as it pertains to the use of AI. This will also align with the Commission’'s Regulatory Strategy and Corporate Plan. We will leverage whole of Australian Government policies and develop additional, Commission specific, policies and processes as required. This will support the Commission’'s ongoing commitment to maintain robust governance frameworks, protect against negative impacts and ensure AI system effectiveness. Commission policies apply to all employees including contractors and consultants. The Commission will also develop and deploy AI fundamentals guidance material for all staff. AI Transparency Statement February 2025 Page 3 of 3 This document is designed for online viewing.\ Printed copies, although permitted, are deemed\ uncontrolled from 04/03/2026 This transparency statement will be updated at least once a year, or as the Commission develops and evolves AI usage, policies and technology.\ ## Accountable Official The Commission’'s Chief Digital Information Officer and Director of AI are appointed as the AI Accountable Officials.\ ## How to contact us about our use of AI If you have any questions about this statement or the Commission’'s use of AI, you can contact the Commission as follows:\ • - email at: info@agedcarequality.gov.au This statement was last updated February 2026

AI Transparency Statement February 2025 Page 1 of 3 This document is designed for online viewing. \ Printed copies, although permitted, are deemed \ uncontrolled from 04/03/2026 ACQSC AI Transparency Statement The Aged Care Quality and Safety Commission (the Commission) employs Artificial Intelligence (AI) safely, responsibly and ethically. The Commission complies with the standards published by the Digital Transformation Agency (DTA), in its role as whole-of-government coordinator on the use of AI by the Australian Public Service (APS), including: • Policy for the responsible use of AI in government • Standard for accountable officials • Standard for AI transparency statements • Interim guidance on government use of public generative AI tools • Australia’s AI Ethics Principles Our stance on AI The Commission applies the Organisation for Economic Co-operation and Development (OECD) definition of AI in line with the Policy for the responsible use of AI in government by the Digital Transformation Agency (DTA). ‘An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.’ The Commission’s AI Policy was approved on 10 December 2025. We are currently developing our strategic position on AI adoption. This transparency statement will be updated to reflect this strategy by 15 June 2026. Why we use AI The Commission is dedicated to enhancing the quality and efficiency of our services by introducing AI capabilities in a responsible and safe manner. The Commission is pursuing AI opportunities, while managing the risks, to take advantage of the benefits the technology provides to support our work to protect and improve the safety, health, wellbeing and quality of life for people receiving aged care services. AI Transparency Statement February 2025 Page 2 of 3 This document is designed for online viewing. \ Printed copies, although permitted, are deemed \ uncontrolled from 04/03/2026 How we use AI The Commission currently has limited use of AI, listed here in accordance with the DTA’s classification system: • Usage patterns: o Analytics for insights, including regulatory risk models, and o Workplace productivity for automation of routine tasks \ • Domains: o Compliance, o Corporate and enabling, and o Service delivery. Public Interaction and impact All Commission decisions are made by, and communicated through, Commission staff. Commission AI applications do not impact the public, and members of the public are not required to interact with AI applications in dealings with the Commission. This transparency statement will be updated if this changes. As AI becomes more widely used, the Commission is committed to identifying any negative impacts from the use of AI and protecting the public and aged care service recipients. The Commission will continue to engage with AI in a responsible way and be transparent about its use of AI. Ensuring Safe and Responsible use of AI • The Commission ensures that AI initiatives align with its values and are in the best interests of the public, including the recipients of aged care services. • The Commission applies DTA policies and use AI in accordance with applicable legislation, regulations, frameworks, policies and best practice. \ The Commission is in the process of developing an AI strategy which will define the approach to Data Governance, Data Privacy, and Cybersecurity Compliance as it pertains to the use of AI. This will also align with the Commission’s Regulatory Strategy and Corporate Plan. We will leverage whole of Australian Government policies and develop additional, Commission specific, policies and processes as required. This will support the Commission’s ongoing commitment to maintain robust governance frameworks, protect against negative impacts and ensure AI system effectiveness. Commission policies apply to all employees including contractors and consultants. The Commission will also develop and deploy AI fundamentals guidance material for all staff. AI Transparency Statement February 2025 Page 3 of 3 This document is designed for online viewing. \ Printed copies, although permitted, are deemed \ uncontrolled from 04/03/2026 This transparency statement will be updated at least once a year, or as the Commission develops and evolves AI usage, policies and technology. \ Accountable Official The Commission’s Chief Digital Information Officer and Director of AI are appointed as the AI Accountable Officials. \ How to contact us about our use of AI If you have any questions about this statement or the Commission’s use of AI, you can contact the Commission as follows: \ • email at: info@agedcarequality.gov.au This statement was last updated February 2026

AI Transparency Statement February 2025 Page 1 of 23 This document is designed for online viewing. Printed copies, although permitted, are deemed uncontrolled from 25 04/0203/20252026 TheACQSC Commission’s AI transparencyTransparency statementStatement The Aged Care Quality and Safety Commission (the Commission) usesemploys artificialArtificial intelligenceIntelligence (AI) safely, responsibly and ethically. WeThe complyCommission complies with the standards published by the Digital Transformation Agency’s (DTA), standardsin its role as whole-of-government coordinator on the use of AI by the Australian Public Service employees.(APS), The DTA is the AI whole of Australian Government coordinator. Their AI standards includeincluding: • Policy for the responsible use of AI in government • Standard for accountable officials • Standard for AI transparency statements • Interim guidance on government use of public generative AI tools • Australia’s AI Ethics Principles. 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